Frequently Asked Questions
Questions about our products
Can multiple Yagcho complexes be taken at the same time?
Taking them together is no problem at all. We’ve specifically designed our products to complement each other perfectly. We simply recommend not taking Yagcho Immun and Yagcho Neuro at the same time, but rather spacing them out a bit. For example, you can use Yagcho Immun to get your day off to a great start and Yagcho Neuro as a relaxing drink in the afternoon or evening.
How many spoonfuls can I have per day?
The recommended daily dose is 5 g, which is exactly one measuring spoonful. Do not exceed the recommended daily intake.
What is the best way to dissolve the powder in liquid?
The easiest way to prepare Yagcho is to mix it with a liquid of your choice. Simply stir the Yagcho powder into the liquid with a spoon.
To make it even easier to dissolve Yagcho, we recommend using a shaker or a milk frother.
Depending on the compound, the powder may dissolve more or less easily in liquid. Even if the powder has not completely dissolved, this does not adversely affect its efficacy.
What temperature should the liquid be?
Depending on the Yagcho complex, we sometimes recommend a maximum temperature for preparation.
The traditional method of consuming superfoods is to brew them with hot water, as is also practiced in many recipes from traditional Chinese herbal medicine.
Concerns about temperature are certainly justified in this context.
It is important to ensure that the water is not too hot, especially to protect sensitive nutrients such as vitamin C. While many vitamins and other compounds remain stable at high temperatures, vitamin C can lose its potency. However, this does not mean that vitamin C is immediately destroyed when exposed to hot water. It diminishes over time, and even then, only a portion of the vitamin is degraded.
Yagcho Immun: The liquid should not exceed a temperature of 60 degrees Celsius.
Yagcho Flora: Mix only with cold liquids (not above 40 degrees Celsius)
Yagcho Neuro: Can also be mixed with hot liquids (no adverse effect on the ingredients)
I don't like the taste—what other ways are there to take Yagcho?
As we all know, everyone has different tastes... Since we use absolutely no unnecessary flavorings, fillers, etc., this is a purely natural taste.
Have you ever tried mixing the powder into yogurt or adding it to your breakfast cereal as a topping? Of course, you can also easily mix the powder into all kinds of shakes (e.g., protein shakes) or smoothies (e.g., with banana). We’re sure you’ll find a way to prepare it that you’ll love.
I haven't noticed any results yet—what can I do?
We understand that every body reacts differently and that the effects of herbal and natural ingredients can vary from person to person.Our formulas are developed with great care—all ingredients are included in carefully calculated amounts. We deliberately avoid artificial flavors, flavorings, or unnecessary additives to ensure purity and quality.
Please note that dietary supplements are not medications, and their effects may depend on various factors such as diet, sleep, stress levels, and regular use. Many of our customers report that they have noticed a positive change over several weeks.
Nevertheless, everyone’s body is different, and while some people may notice very noticeable effects, others may find them more subtle. We recommend using the product for a month to assess its effects on you.
At what time of day should Yagcho be taken?
In general, you can take Yagcho both in the morning and in the evening. It is not absolutely necessary to take Yagcho at a specific time of day. However, for best results, we recommend taking it at roughly the same time each day .
Is Yagcho compatible with my medications?
Yagcho Neuro should not be taken while also taking antidepressants.
Unfortunately, we are unable to provide definitive answers to further medical questions or regarding interactions with certain medications. For a detailed assessment, you should contact your doctor. Yagcho products are expressly classified as dietary supplements under food law.
Can I take Yagcho given my medical condition?
Unfortunately, we are unable to provide definitive information regarding specific medical conditions or the effects of our products in relation to particular diseases. Yagcho products are expressly classified as dietary supplements under food law.
We ask that you contact your doctor regarding this matter.
Is Yagcho also suitable for children?
In general, our products are suitable for individuals 18 years of age and older. Please note that anyone under the age of 18 should consult a doctor before taking these products. Yagcho products are expressly classified as dietary supplements under food law.
Is Yagcho also suitable for pregnant women and nursing mothers?
Pregnant women and nursing mothers have individual nutritional needs that should be discussed with a doctor. We therefore strongly recommend consulting your doctor, as only they are qualified to provide personalized recommendations.
How do you ensure the highest possible bioavailability?
Our top priority is the effectiveness of our products, which is why we place particular emphasis on bioavailability.
All of our products are extremely finely ground. This is important because the chitin found in the cell walls of medicinal mushrooms can be difficult for the human body to digest. The fine grinding breaks down the chitin, making it easier for digestive enzymes to break it down. This allows the nutrients from medicinal mushrooms to be absorbed more easily.
In addition, our products contain only natural ingredients and no isolated vitamins. Studies show that natural active ingredients have higher bioavailability than artificial ones. For example, our vitamin C comes directly from the acerola cherry, while our vitamin B12 is derived from edible mushrooms. You’ll never find a synthetic additive in our products, so you can benefit from the pure power of nature.
Questions about your order
Where can I check the current status of my order?
You can check the current status of your order at any time in your account.
You will also receive emails from us as soon as your order has been received and shipped.
My order has been shipped but hasn't arrived yet—what should I do?
If your order has already been shipped and you’ve received a tracking number from us, then DHL is responsible for the delivery time (feel free to use DHL’s tracking service ). It’s often the case that your package has already been delivered to a branch or Packstation near you and is waiting for you to pick it up.
If you encounter any issues with tracking your shipment, you can contact us by email at any time for further assistance.
I’d like to take advantage of the 100-day satisfaction guarantee—what do I need to do?
If you are unable to tolerate the product or are not satisfied with its effects, you can return your order up to 100 days after placing it.
If you'd like to return the product, that's no problem at all—just send the can(s) back to our warehouse. As soon as we receive them, we'll refund your money.
Just send us a quick email, and we'll provide you with the shipping address.
I've already returned the product—when will I get my money back?
It may take a few days for your shipment to arrive at our facility and be processed by our warehouse.
If you haven't received a response within 5 business days, please feel free to contact us by email and we'll take care of your request.
Questions about Partnerships & Resale
Is it possible for us to work together?
We’re thrilled that you’re interested in partnering with Yagcho. Please feel free to send inquiries regarding social media collaborations, resale, affiliate marketing, etc. , directly to info@yagcho.de. We’ll get back to you as soon as possible.
If your issue hasn't been resolved, please feel free to contact our customer service team at any time—we'll get back to you as soon as possible!